• Hall No 5. 372, Old RGA Factory, Main Ferozepur Road, New Dera Mian Saeed, Lahore, 54000, Pakistan

Terms & Conditions
for Foodo’s Subscriptions

Foodo provides monthly and weekly food delivery in Lahore offering freshly cooked, hygienic meals right at your doorstep. We’re here to make your daily meals easy, healthy, and convenient.
These terms apply to all our services, including subscriptions, diet plans, and catering.

Our Services

Our offerings include a reliable lunch service in Lahore and pocket friendly for individuals, students, offices, and families.
You can choose from meal plans, or customized food packages to suit your lifestyle and schedule.

Delivery Policy

Enjoy FREE delivery within 3 km of our location. For areas beyond 3 km, delivery is still available, just contact us to confirm service availability and any additional charges that may apply.

Payment & Billing

For all monthly meal plans and weekly food subscriptions, full payment is required in advance.
We accept payments via bank transfer, credit/debit card, (available in select cases). All prices mentioned are without taxes. Delivery charges (if any) are added at checkout.

Cancellations & Refunds

Payments are non-refundable. If you miss a meal, we'll accommodate you by delivering your remaining meals as scheduled.

Catering Services

We provide party food catering and event meal delivery for small or large gatherings. Catering services are food-only unless otherwise agreed.
Charges for catering depend on order size and delivery distance. Please confirm your event details with our team to get an accurate quote.

Customer Responsibilities

You must provide accurate contact and delivery details. If you have any allergies or dietary requirements please inform us at the time of order.

Privacy & Data Use

We collect your personal information (like name, contact number, and address) only to process your orders.
Your data is protected and shared only with trusted services like delivery staff or payment processors.

Limitation of Liability

Foodo is not responsible for delays, technical issues, or indirect damages. If there's a mistake or problem with your order, our liability is limited to the value of that specific order.

Governing Law

These Terms & Conditions are governed by the laws of Pakistan. Any disputes or legal matters will be handled in the courts of Lahore.

Updates to Terms

We may update these Terms occasionally to reflect service changes or improvements. Continued use of Foodo services, including tiffin service privacy policy Lahore and catering, means you accept the latest version.

Frequently Asked Questions

Foodo collects basic details like your name, email, phone number, delivery address, and order details. It may also collect location data, device information, and payment-related details to process orders smoothly.

Yes, Foodo may call you to confirm your subscription, verify your details, or ensure your meal plan is correctly activated before starting deliveries.

Yes, your data is kept secure and only used for order processing, delivery coordination, and customer support. It is not shared for any unrelated purposes.

Yes! We offer FREE delivery within 3 km of our location in Lahore. For areas beyond 3 km, delivery is still available, just contact us to confirm service availability and any additional charges that may apply.

Contact Us

Still have questions? We’re happy to help.